OTA Revenue Recovery

Rizzo Hospitality's Revenue Recovery Program is designed to recover lost revenue from unpaid reservations on Online Travel Agencies (OTAs). Our team reviews your hotel's OTA reservations for the past 12 months, identifying any discrepancies or unpaid bookings that haven't been credited to your account.

Here's how it works:

1. Discovery: We begin by obtaining all reservations from your OTA systems that show a balance due to your property. This initial phase, called "Discovery," allows us to uncover any potential discrepancies.
2. Net Recovery: We meticulously analyze each reservation, removing any bookings your hotel is unable to process for payment. This crucial "Net Recovery" phase ensures we focus on recoverable income.
3. Actionable Report: Once complete, we provide you with a detailed report outlining recoverable reservations, along with clear instructions and proper invoices for streamlined submission to the OTA for payment. Transparency is paramount at Rizzo Hospitality – you're always in control.
4. Minimal Disruption: We understand your time is valuable. That's why our audits are conducted remotely, minimizing any disruption to your daily operations.
5. Ongoing Communication: Throughout the process, you'll receive updates on the status of your audit, including names, recoverable amounts, and billing dates. We believe clear communication fosters trust and successful partnerships.
6. Data Security: Your privacy is our top priority. We never request access to your property management system or any confidential financial information. Our audits are data-mine free, focusing solely on identifying and recovering your rightful revenue.
7. Fast Results: Experience the difference! You can see recovered revenue deposited back into your account within 7-10 business days.

Ready to unlock hidden profits?

Contact Rizzo Hospitality today for a free, no-obligation consultation to discuss how our Revenue Recovery Program can benefit your properties. Let's partner to maximize your revenue and achieve your financial goals.

Remember, at Rizzo Hospitality, your success is our success.

At Rizzo Hospitality, we believe in transparency and maximizing your bottom line. That's why our Online Travel Agency (OTA) audits are completely free, with no upfront costs. We only earn a commission based on the "Net Recovery" amount your hotel retrieves from OTAs. This means two things:

1. Relentless Pursuit of Every Recoverable Dollar: Our success is tied directly to yours. We have a vested interest in uncovering every discrepancy and opportunity for recovery, ensuring you reclaim the maximum amount possible in the shortest timeframe.

2. Immediate Impact on Your Bottom Line: Our audits identify significant sums owed to your hotel by OTAs. Recovering this money has a direct and positive impact on your cash flow and profitability.

Think of it this way: You're not spending a dime. You're simply reclaiming what's rightfully yours. OTAs often retain these funds without notifying hotels, and the only way to know the true extent of recoverable income is through a comprehensive Rizzo Hospitality audit.

Ready to see how much you could be missing? Contact us today for a free consultation and discover how our OTA audit can significantly boost your hotel's bottom line.

We would be happy discuss how one of our audits can have an impact on your hotel(s) bottom line. Please feel free to contact us at 952.210.0939 or you can even email us at Vince@rizzohospitality.com